Communications and Marketing
Every message, call and campaign in one place
Anyura pulls texting, email, calling and marketing into one workspace attached to the client record. Your team stops bouncing between a phone system, a shared mailbox and a campaign tool, and every conversation ends up where the next person will go looking for it — not on somebody's personal phone.
A shared inbox your team can actually runCalls, and a record of what was saidReminders and campaigns, kept apart on purposeDelivery that keeps tryingCompliance built into the plumbing, not bolted on after
Reminders and campaigns, kept apart on purpose
Marketing email runs against audiences with attribution back to booked revenue, and seasonal and birthday templates give you somewhere to start. Automation flows handle the transactional side — confirmations, reminders, recalls — with enrollment tracked step by step. Anyura keeps marketing and transactional messaging separate by design, and that separation is exactly what keeps reminders reliable and consent handling clean.
Marketing
- email runs against audiences
- attribution back to booked revenue
- seasonal and birthday templates
transactional
- confirmations, reminders, recalls
- enrollment tracked step by step
Anyura keeps marketing and transactional messaging separate by design
Calls, and a record of what was said
Voice calling includes presence so the team can see who is free, transcription of the call itself, and reconciliation of that transcript against the conversation. A call becomes part of the client history instead of a memory that walks out at the end of the shift.
Delivery that keeps trying
Scheduled and recurring sends run on their own timetable. An outbox relay retries a failed delivery instead of quietly dropping it, and trigger based rules fire messages as clinic events happen.
Compliance built into the plumbing, not bolted on after
Suppression lists and opt out reconciliation apply across SMS and email together, so someone who unsubscribes stays unsubscribed everywhere. Clinics run their own sending domain and sender identity, provision their own phone numbers, and route inbound calls however they like. Outbound webhooks push events to whatever else you run.
Questions
What clinics ask about Communications
- Are appointment reminders treated as marketing?
- No. Transactional automations such as confirmations and reminders are handled separately from marketing campaigns, which is what keeps them reliable and keeps consent clean.
- Does the clinic use its own phone number and email domain?
- Yes. Phone number provisioning and sender domain management are configured per clinic, so messages come from you rather than from us.
- If someone opts out of texts, are they still on the email list?
- No. Suppression and opt out reconciliation run across SMS and email together, so unsubscribed means unsubscribed everywhere.
- Can we see whether a campaign actually produced bookings?
- Yes. Campaign attribution ties back to booked revenue rather than stopping at opens and clicks.
Next step
Give your clinic one inbox and one message history. See the threads in the live product on our homepage.