Trust & security

Ask us for it
in writing.

Anyura handles protected health information for United States aesthetic clinics. This page states where it stands, including the parts that are not finished.

The data

HIPAA-eligible infrastructure

Records, documents and chart photos sit on AWS under a signed BAA, on HIPAA-eligible services only.

United States only, on purpose

Built for US clinics and stored in the US, so every rule it is designed around is one that applies to you.

Export is unconditional

Everything, at any time, in a format you can open, photos included — and no exit fee.

The people

Roles and permissions

Role-based permissions help teams manage who can see and do what, across a catalogue of individual keys rather than three fixed roles.

Every action has a name on it

Views, edits, exports and logins are recorded with the person, the record, the field that changed and where the request came from.

A trail that cannot quietly change

Entries are chained and integrity checked, so an alteration to the log is detectable rather than hidden.

What leaves

Vendors under the same terms

Email and text run through Twilio under a signed BAA, covering messaging and email in one agreement.

Outside the card data path

Stripe receives an amount, a currency and an id we mint — not a patient name and not a procedure name.

Reminders are not marketing

Transactional messaging is kept separate from marketing, and one opt-out suppresses both SMS and email together.

The one claim we will never make

There is no such thing as HIPAA certification.

No government body issues one, and any vendor using the phrase is either careless or counting on a buyer not knowing.

What exists is three things. Ask every vendor you are evaluating for them in writing, including us.

  1. Compliance with the Privacy, Security and Breach Notification Rules.
  2. A signed Business Associate Agreement.
  3. An audit trail that can be produced on request.

What the rules look like from inside

Permissions are a screen a clinic owner actually uses, and the trail is a screen a reviewer can be handed. Neither is a promise about a system you cannot see.

Staff and providers are one list rather than a user list and a provider list quietly drifting apart. An invitation carries a role and the hours that person works, on the same record as what they are allowed to perform.
DO
AppsStaff+ Invite teammate
NAMEROLEHOURSSTATUS
AOAndre OkonkwoProvider · InjectorMon–Fri · 9–5Active
JPJennifer ParkProvider · LaserTue–Sat · 10–6Active
SNStella NguyenFront deskMon–Fri · 8–4Active
MWMara WhitfieldProvider · InjectorWed–Sun · 9–5Active
Kkelsey@liftmx.comBookkeeperInvited 2 days agoPending
Meaningful actions across scheduling, clinical records, billing, communications and settings, each with its performer, its record, the field that changed and the source — and exportable to CSV and PDF, so a reviewer can be handed a window instead of a login.
DO
AppsAudit logsCSVPDF
1,284EVENTS3FAILED0IMPERSONATEDRecentFull history
Last 7 daysAll performersAll areasAll resultsClient…
TIMEEVENTAREARESULT
09:12Andre opened Maya Chen’s chartClientsOK
09:58Andre signed the Hydrafacial treatment noteClinicalOK
11:04Stella took $599 on INV-001041SalesOK
13:20Owner changed Booking rules · lead timeSettingsOK
15:47kelsey@liftmx.com sign-in from an unknown deviceAccessDenied

What is signed, and what is not

  • Business Associate Agreement, with youSignedWith every clinic, before a single patient record is entered. Not on request, not at an enterprise tier, not after a negotiation.
  • AWS Business Associate AgreementSignedEvery service in the architecture checked against AWS's own HIPAA-eligible list.
  • Twilio HIPAA planSignedCovers the SMS and the email that leave the platform, under one agreement.
  • SOC 2 Type IINot yetWe do not have a report. When we do, it will be on this page — and until then, ask us where it stands rather than taking a badge for an answer.

The boring part,
done properly.

Ask for the BAA, the audit trail and the export policy in writing. That is the whole evaluation.

Ask for the BAA